This notice is provided in accordance with the requirements of the Consumer Product Safety Commission. Columbia ParCar Corp has decided that a defect which relates to vehicle safety may exist in your vehicle.
We apologize for this situation, and want to assure you that, with your assistance, we will, at no charge to you, correct this possible condition should an inspection of the affected parts determine that your particular vehicle has this defect. Our commitment to your safety, together with your dealer, is to provide you with the highest level of service and support.
What is the issue?
The lower steering yoke may loosen where it attaches to the steering rack and pinion. This condition can result in loose steering or loss of steering, increasing the risk of a crash.
What will Columbia and your dealer do?
Columbia ParCar Corp has authorized your dealer to inspect the position and torque on the lower steering shaft yoke of your vehicle, and replace if either is not according to specifications. This work will be performed free of charge for parts and labor.
How long will this take?
The time required to complete the service is less than two hours. However, due to service scheduling requirements, your dealer may need advance notice to schedule an appointment for you.
What should you do?
Please contact your dealer without delay and request a service appointment for Columbia Safety Recall SR11-001A. Provide the dealer with the VIN of your vehicle. If you do not have a servicing dealer, you may contact Columbia ParCar at (800) 222-4653 for dealer addresses nearest you.
Columbia ParCar Corp wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Columbia ParCar Corp can deny coverage for any vehicle damage that may result from failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible.